Who designs this product?

I purchased a product that seemed fine. I purchased it a month ago. I paid an enormous amount of money for me to get something well constructed and would last. Approximately immediately the keyboard will not work. The actual keyboard works well, therefore the fault must be the wire or the connection into the tower. Faulty design one, the connection is in the back of the tower, and unless I really want the tower set front to wall and have to reach behind it to push the start button, basic troubleshooting is screwed. I am beginning to believe there is a conspiracy between computer tower designers and computer station designers. What blooming bloody numb brain decided that the shelf holding the tower should be knee high to a four year old? Is the four year old going to do the troubleshooting? Not even, Mr. Designer, she is going to cry for her Mommy to fix the keyboard. How tall is Mommy? I'll wager Mum is tall enough that bending in half to look into the rear end of a tower is not a pleasant consumer experience. Should I ever meet Mr. or Ms. Designer I will suggest that they stick their head behind the tower while a four year old is screaming and perhaps they will consider what the ##### they were designing. How hard is it to design a tower self that is waist high to an adult female. You notice that I said female.? Do you have one of those kitchens designed by a 6'4" male where the cabinets are so high that a reasonably tall adult female can reach nothing?! Yeah, maybe he is related to the person who designed this piece of junque.
Okay, gripping about a problem without providing a reasonable solution is not something I encourage in myself. Here is the design in words. Workstations with enough room on both sides of what would be the logical place(middle) for the monitor that either right or left handed persons can work. Tower shelves (to reinterate) at waist height. The shelf to contain a lockdown device for holding the tower securely. The shelf will tilt forward on a spring to provide a secure way to view the rear of the tower, faciltating the repair of a poorly designed connection for the keyboard. How ding dong hard is that? The next time the furniture designer in the family does work stations, oh boy, Mom will give him such a good idea. The piece d' resistance, a work light on the back of the tower, with enough wattage that one can actually see something. The connections should be on the top of the tower, no other place that a reasonable person would put them, period.
Is that too much to ask?